Wednesday 13 January, 2010

Improvement in public amenities
on trains and on Railway Stations


This is in context to Indian Railways “INNOVATION PROMOTION GROUP”.The Suggestions are as follows; Improvement in amenities such as on trains and on Railway Stations,On platforms availability of Drinking water,toilets and availability of quantitative and qualitative food at economical rates should be available. The Stalls should be in the hands Railway Department itself. And on trains Berths should be of good quality, rodents’ free coaches and drinking water must be available in all AC Coaches and in Non AC coaches too. The foam available is also not comfortable and generally passengers land up with trouble with neck-ache or back-ache. And regarding bed roll available, it has been noticed that it is given to those who travel for short travel they are also being provided with Bed sheets and pillow in AC Coaches and they are refused by other passengers when it is given to them. And in the ac coaches the temperature is not maintained as it is written. It has been experienced that during summer season passengers feel hot in the coach and same during winter also temperature is kept minimum. This does not solve the purpose of AC coaches. AC means AIR CONDITIONING so that during temperature should be summer it should be comfortable and while winter high temperature should be maintained.

Regarding the watering the Coach at stations is also an important feature. Generally many times trains are running without water, due less time of halt at intermediate station or due to manpower are not available. But still water pipes in trains and at stations leak due to which much of the water is wasted. Kindly recruit more staff so that long distance trains can have sufficient water during there run. Pest control is also required because trains are running with mice, cockroaches,lizards ,etc.The Annual Maintenance Contract is not the long term Solution. Railways should recruit staff to solve such problems. “Railways should be passenger friendly and not Rodents friendly Railway”

Safety And Security has always been important part of Railways. Since the Indian Railways preamble always says that “Railways is committed to provide Safe and Dependable services”. Media has always criticized Railways for not taking corrective foot steps to stop Accidents. Since last 5-6years we have seen drop in the Rail Accidents but The Causalities have rised.The Railways Have Three forces Such as RPF,RPSF and GRP,but the problem still arises because no-one is ready to take responsibility and they start the blame game and point to each other. Even some times it has been see that many accident victims lose their life due to disputes between these forces and they say this is not our Jurisdiction. So the “MORE FORCES MORE CONFUSION. ONE FORCE ONE SOLUTION” And Discipline.

IF train services are reduced, the rail staff will get sufficient time to inspect tracks. Many times it has been noticed the Maintenance staff is run over by trains again the reason stands continuous passing of trains.(first Gang men used to get two hours to inspect the tracks after that the time is reduced to 15 minutes and worst are suburban section train is behind each other). Many times trains are introduced with demands which put enormous pressure on tracks and trains are running without any safety checks. The latest accident on 21st October 2009 between Mewar Express and Goa Express at Bajna Bridge near Mathura @ 5.40 am is an example that there is no maintenance of Railways assets such as Rolling stock, tracks,OHE,signals.etc. Even A local EMU derailment At Kurla in Central Railway shows that with the procurement of low quality material had claimed one life. The lack of funds and many times without proper checks materials are procured are Jeopardizing the lives of People. Being the safety of the people I would like to suggest that kindly go for good Quality products. And also Don’t reduce staff because this is hampering Country’s growth and Kindly Respect The life of the People.

Modernization of the Stations can be done by providing Escalators and Lifts. And Also Railway staff should be given training on long Haul Operations and proper Management so that they can manage Indian Railways Efficiently.

Increase of earning could be done by ways such as leasing of commercial properties, building budget hotels at major stations. Introduction of freight cars, new coaches with high capacity, providing Advertisements on trains.

Railways in last few years have introduced new technologies such as LHB Coaches for Rajdhani/Shatabdi trains and which now is being extended to normal trains too. IGBT EMU trains for Mumbai Suburban section for Western and Central Railways.3phase AC locos with Regenerative braking features are also providing railways with best features in them. These above introduced technology is boon for INDIAN RAILWAYS. IR should go ahead and try to bring new technologies which is favorable with Environment and technology must suit Indian Temperature.

As a very good step taken by Indian Railways, for getting ideas through its citizens. I think IR could achieve this only when they Have Efficient Officers’ and Staff and Discipline is also needed. Once these two points are properly used by IR I am sure that it will be not only India but in the world worlds’ best Railways.

Manmeet Singh

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